With just one quick request through a Swiss court, however, an outside government or agency could quickly get all the logs they needed to find and arrest the ProtonMail user they’re looking for. Technically, they probably did not keep any IP logs by default - but that is the key distinction. In ProtonMail’s defense, it does not seem like anything changed. Gone is the claim, “we do not keep any IP logs which can be linked to your anonymous email account.” ProtonMail’s new homepage (after the logging scandal). Using the Wayback Machine, we can see that ProtonMail did some editing to its website in the wake of this logging incident.
While trust is very subjective, ProtonMail’s logging activities and subsequent website revisions have certainly raised some eyebrows. When a privacy service’s claims do not line up with reality, trust is eroded and potentially lost forever. ProtonMail scrubs “we do not keep any IP logs” from its website… after IP logging incident
It is also interesting how ProtonMail responded to this situation and the subsequent website revisions.